Frequently Asked Questions

Who am I buying from?
Sandalz is a family owned and run company based in Oceanside, California. Combining years of experience in the fashion and action sports industry, Sandalz was founded in 1998. The company began as Pure Juice. We're told that our Sandalz are the next best thing to walking barefoot on the beach and we hope you think so too!

What is your Shipping Policy?
Most Sandalz orders ship within 2 business days! Ground shipping charges are FREE on orders sub-totaling $55 or more and that are shipped within the United States. Orders under $55 will be calculated for you by our shipping calculator based on current USPS or UPS rates. Interantional shipping will be charged USPS Global shipping rates. For all other services and countries, please call Sandalz customer service: 760-639-4602. Thank you!

Do you ship internationally?
Yes

What is your Return Policy?
Sandalz is proud to stand behind all of their products! If you are dissatisfied with any Sandalz product, please contact customer service at 800-521-5615. We will gladly replace your Sandalz products that have suffered a manufacturing defect within the first 6 months of normal wear and tear. Sandalz sale, clearance and special priced sandals are ALL SALES FINAL, so please choose carefully. Thank you!

What Customer Service help do you offer?
Sandalz customers love our customer service! Please direct any questions to us at sandalz4feet at aol.com. You will receive a reply within 24 hours. If you have a question regarding any of our products, you may call us toll-free within the United States at 800-521-5615 or at 760-639-4602, if you are calling from abroad. Phone support will be available 9 am -4 pm PST Mon-Fri. Email is available 24 hours and will be responded to Mon - Fri.